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Home » Privacy

 

Privacy

vielife Limited ("vielife"), the creator of the vielife.com website (the "Website"), have created this Privacy, Security and Data Protection Policy to demonstrate our commitment to ensuring the privacy and security of the information that you share with us in accordance with our duties under the Data Protection Act 1998. This document describes how and for what purposes we collect and use personal data from visitors to the Website (i.e. information or data about a particular visitor who can be identified from that data or from it together with other information which is in, or is likely to come into, our possession):

 

Privacy

What information is collected?

We are asking you to provide your name, company, job title, address, contact telephone number and e-mail address so that we can send you our corporate brochure or a product demonstration. We may also contact you about vielife products and services.

We may use "cookies" from time to time on the Website. A cookie is a piece of data created by a web server that is stored on your computer. The cookies created by our web servers contain data that uniquely identifies you each time you use the Website. This identifier may be used to record site usage statistics. You have the option of using your browser software to disable cookies or to warn you before accepting a cookie from the Website. However, if you disable or choose not to accept cookies some of the functionality of the Website may be impaired or you may not have access to areas of the Website that require this type of identification.

In a separate automatic operation our web servers will collect your IP address and details of the website where you came from before entering the Website. This information may be used by us from time to time to:

(i) work out how many times the Website has been visited; and

(ii) record which parts of the Website have been visited so its content and layout can be improved.

How is this information used?

The information you provide us with is used to enhance the Website and provide our services to you. In addition contact, demographic and profile data collected from your details and use of the Website may be used to:

  • tailor your visit to the Website;
  • show you content that we think you might be interested in;
  • contact you and send you information regarding our services and changes to our services;
  • send you e-mails on various matters, including about upcoming corporate events;
  • contact you regarding careers opportunities;
  • contact you if we need to resolve support issues;
  • provide us with broad demographic data; and
  • provide us with information in order to develop new features and services.

We may pass your information to other companies in the vielife group for intra-group, administrative and research purposes, and to send you information or contact you regarding services of other companies in the vielife group.

We have put procedures in place which seek to ensure that we will not pass any information which could be used to identify you to any third party. We do, however, aggregate all of the data we obtain from our users for statistical analysis and research which may be used at a corporate, national or global level by ourselves or we may provide it to third parties.

 

Security

How do we make sure that your personal information is secure?

Security and privacy of data are an essential part of the solution. To this end, we use access authentication and server security to protect your data.

When you provide us with your details these will be sent to our internal secure network, separate from our Website server. No personal information submitted on the Website is retained on the web servers, keeping it safe from hackers attempting to access the information.

Please note, however, that we cannot be responsible for security issues generated by the equipment you use to access the Website, or certain circumstances beyond our control including but not limited to hack attacks, denial of service attacks, the effect of viruses or other harmful or malicious programs or vandalism of services.

 

Data protection act 1998 compliance

We have developed internal procedures to ensure that all information we collect and hold about you is held in accordance with the legal requirements and principles of the Data Protection Act 1998. The Data Protection Act 1998 has eight main principles and we have listed them below together with an explanation of how we comply with these principles. If you should require any further information or want to enquire about your data then please contact us at contact@vielife.com.

 

The principles of the data protection act

1. Personal data shall be processed fairly and lawfully

We have developed the Website to ensure that all information collected is processed fairly and lawfully. In addition we have developed this Privacy, Security and Data Protection Policy to help you understand the purpose of our data collection and the steps to which we have gone to protect your data.

2. Personal data shall be obtained only for one or more specified and lawful purposes, and shall not be further processed in any manner incompatible with that purpose or those purposes

This Privacy, Security and Data Protection Policy that we have developed clearly states the purposes for which we collect and process data. We have notified our purposes to the Information Commissioner.

3. Personal data shall be adequate, relevant and not excessive in relation to the purpose or purposes for which they are processed

We ask only for information that is to be used to provide you with information about vielife or that is to be used in an aggregated way to draw conclusions (e.g. via polls/surveys/research).

4. Personal data shall be accurate and, where necessary, kept up to date

If you would like to amend your details please e-mail us at contact@vielife.com. We do not take any responsibility for any consequences of you failing to provide accurate information to us or of you failing to keep it up to date.

5. Personal data processed for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes

The data that we collect from you and by which you are identifiable will be held unless and until you ask us to remove this information. This is subject to our retention of data necessary for (a) the purpose of, or in connection with, any legal proceedings (including prospective legal proceedings), for the purpose of obtaining legal advice, or otherwise establishing exercising or defending legal rights; and (b) medical purposes undertaken by a health professional (or a person who in the circumstances owes an equivalent duty of confidentiality).

6. Personal data shall be processed in accordance with the rights of data subjects under this Act

Your rights under the Data Protection Act 1998 are fully observed. If you feel that your rights are being contravened then you have full recourse to the Office of the Information Commissioner (see http://www.dataprotection.gov.uk).

7. Appropriate technical and organisational measures shall be taken against unauthorised or unlawful processing of personal data and against accidental loss or destruction of, or damage to, personal data

We recommend that you review the paragraphs on Privacy and Security above which set out the measures we have taken to protect your data.

8. Personal data shall not be transferred to a country or territory outside the European Economic Area (EEA) unless that country or territory ensures an adequate level of protection for the rights and freedoms of data subjects in relation to the processing of personal data

The UK has a high degree of data protection regulation and consequently you can be assured that wherever you are, the fact that all of your data is stored on servers based in the UK means that your information is processed in accordance with UK data protection principles.

If you intend to access your e-mails from a computer located outside the EEA, in order for us to be able to send you information by e-mail, we will need to transfer personal data about you outside of the EEA to you, and by clicking on the button marked "I agree" below you will be signifying your consent to us doing this.

Changes to this Privacy, Security and Data Protection Policy

We will not make any changes to this Privacy, Security and Data Protection Policy without giving you notice that we have made a change on the homepage of the Website (for one month after the change has been made) together with a link to what has been changed.

Who can I contact for more information?

If you have any questions about this Privacy, Security and Data Protection Policy, the Terms of Use, your dealings with the Website, or technical support queries please contact us at contact@vielife.com.

By using the Website, you will have been taken to acknowledge and agree to the Terms of Use and this Privacy, Security and Data Protection Policy. If you do not agree with either the Terms of Use or this Privacy, Security and Data Protection Policy, please stop using the Website. If you contact us at contact@vielife.com, we will remove any personal data we may have collected from you.